Terms And Conditions

Terms & Conditions | Sunwest Silver Co Inc

For the convenience of the customer, in the event that certain stock is not available, with permission, we may substitute similar items in the same price range to expedite shipment of the order. All orders will be shipped within 30 days of the original order, after 30 days the monies will be refunded and the back order cancelled. Items not received in these shipments will require a new order of $100 or more. Prices are subject to change without notice. Prior authorization must be obtained from Sunwest Silver before any goods may be returned. Goods returned are at the expense of the Buyer. Buyer is liable for a 10% restocking fee by Seller on merchandise returned for credit on properly shipped orders. Claims and or returns by the Buyer must be made within 15 days from the date of shipment, and Seller given the opportunity to investigate. Stenographic and clerical errors of Seller are subject to correction. Custom-made orders are not subject to return.


The products sold hereunder shall be subject to Seller's standard manufacturing variations, tolerances, and classifications. All deliveries shall be subject to the approval of Seller's Credit Department. Seller reserves the right before making any delivery to require payment in cash or security for payment; and, if Buyer fails to comply with such requirement, Seller may terminate this contract. Seller shall not be liable for failure or delay due to acts of God, differences with workmen, local labor shortages, or failure of raw materials, supplies, fuel, power or transportation, breakdown of equipment, or any other causes beyond Seller's reasonable control, whether of similar or dissimilar nature to those enumerated. A service charge of 1-1/2% per month (18% ANNUALLY) will be charged on all purchases not paid in full as indicated by the net terms of purchase. Buyer and Buyer's Sureties, if any, agree to pay, without demand, such interest, as well as collection cost, including reasonable attorney's fees, if the account is not paid when due. It being expressly agreed that such interest; collection cost and attorney's fees are part of the value of all products sold to buyer. This contract shall be governed by New Mexico law. All orders and payment of invoices are subject to acceptance at Seller's offices at the address shown on the face hereof. Security & Privacy Your security and privacy using the secure server at Sunwest Silver Web Site are guaranteed.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.


Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


Refund Policy

All payments are final and no refunds will be processed.


Shipping Policy (If applicable)

All items will ship within 2 business days of the order being placed.  Items will ship via the shipping method chosen during checkout.  OR. something like:  All items will be shipped via USPS first class mail within 1 day of order being placed.

By Phone: Call us at 505-243-3781 Monday - Friday 8:30 am - 5 pm MT Saturday: 10:00 am - 5 pm MT
By Fax: Fax us anytime at (505) 843-6183
By Mail:
Sunwest Silver Company, Inc
324 Lomas Blvd. NW
Albuquerque, NM 87102